Disclaimer: We are an independent reseller of refurbished printers. All brand names, logos, and trademarks belong to their respective owners. whshoops is not affiliated with or endorsed by any manufacturer.
Mon–Fri: 8:00 AM – 6:00 PM EST • Free Contiguous U.S. Shipping

Privacy Policy

Effective Date: October 25, 2026 • Transparent data handling and customer privacy practices at whshoops.

1. Introduction & Business Identity

whshoops ("we," "us," or "our"), operating from 1260 St Georges Ave, Avenel, NJ 07001, respects your privacy and is committed to protecting the personal information you share with us when browsing our website or purchasing refurbished printers.

2. Information We Collect

We only collect information necessary to process, fulfill, and support your hardware orders:

  • Contact & Fulfillment Details: Name, shipping address, billing address, email address, and telephone number.
  • Transaction Information: Products purchased, order totals, warranty registration records, and payment confirmation tokens processed via PCI-DSS compliant payment gateways.
  • Technical & Usage Data: Browser type, IP address, device identifiers, and shopping cart state stored locally in your browser (localStorage) to maintain your shopping session.

3. How We Use Your Information

  • To process, pack, and ship your refurbished printer order and provide carrier tracking updates.
  • To administer our 90-Day Hardware Warranty and 30-Day Return & Refund Policy.
  • To respond to customer inquiries received via 888-982-1200 or contact@whshoops.com.
  • To prevent fraudulent transactions and comply with applicable U.S. federal and New Jersey state laws.

4. Cookies, Advertising & Analytics Compliance

We use essential browser storage to keep items in your shopping cart as you navigate between pages. We may also use standard analytics and advertising conversion tags (such as Microsoft Advertising / Bing Ads UET tags) to measure campaign performance. We do not sell, rent, or trade your personal information to third-party data brokers.

5. Sharing of Information with Service Providers

We share customer shipping and payment details strictly with trusted third parties necessary to complete your transaction, such as shipping carriers (UPS, FedEx, USPS) and secure payment processors. These partners are contractually obligated to safeguard your information.

6. Your Privacy Rights (CCPA / CPRA & State Privacy Rights)

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of your privacy rights, please contact our Privacy Compliance Officer using the details below.

7. Your Privacy Choices — Opt-In and Opt-Out

Where required by applicable law, we will obtain your affirmative consent before sending promotional communications or using your personal information for targeted advertising. You may opt in by selecting the applicable consent option when provided.

You may withdraw your consent or opt out of promotional communications and targeted advertising at any time. You may also request deletion of your personal information or restriction of certain processing by contacting contact@whshoops.com. Withdrawing consent will not affect the lawfulness of processing that occurred before the withdrawal.

8. Contact Us Regarding Privacy

If you have any questions or requests regarding this Privacy Policy, please contact us directly:

  • Business Name: whshoops
  • Mailing Address: 1260 St Georges Ave, Avenel, NJ 07001
  • Toll-Free Phone: 888-982-1200
  • Email: contact@whshoops.com | sales@whshoops.com
📞 Any Questions? Call Our Toll-Free 888-982-1200